Wholesale Portal Terms and Conditions

1. INTRODUCTION

1.1 These Wholesale Portal Terms (the “Terms”) explain the terms under which you can place an order from our Wholesale Portal on our website (the ‘Site’). References in these Terms to the Site include www.ancientandbrave.earth and all associated web pages. 


1.2 The operator of the Site, including the Wholesale Portal, is Made By Brave Limited (trading as Ancient + Brave) referred to as “we”, “us” or “our” throughout these Terms. Made by Brave Limited is a company registered in England with company registration number 10778325 and whose registered office is at Lampool, Lampool Corner, Maresfield, East Sussex, TN22 3DS, United Kingdom. 


1.3 Before you are able to order using our Wholesale Portal we will need to accept your application and approve you as a Wholesaler. Once accepted, yo will be provided with an account to enable you to place an order (“Wholesale Account”).   

2. PLACING AN ORDER

2.1 By placing an order through our Site you are agreeing to these Terms. When you place an order, your order represents an offer to us and we have the right to reject such offer at any time. 


2.2 Completion of the contract between us only exists when payment has been received or we have dispatch your order (whichever is the earlier). We will send an email confirming your order and then contract has concluded (“Dispatch Email”). The contract will only relate to those products confirmed in the Dispatch Email. Once your order has been dispatched you will receive a confirmation email from us, containing your tracking number. Please use this to track your shipment. 


2.3 We may, unless you inform us otherwise, provide our third party carrier with your contact phone number in case they need to reach you to arrange the delivery of your order.  

3. MINIMUM ORDER

3.1 All of our product lines come in cases of six and our minimum order requirement is one case. We will endeavour to dispatch all deliveries within two to three working days. 

4. PAYMENTS

4.1 When placing an order through our portal, payment is required upfront. Payment can be made with a credit or debit card. Unfortunately, we are unable to offer payment terms. 


4.2 If you need to pay via a bank transfer then please contact us to discuss at sales@ancientandbrave.earth


4.3 We are unable to accept any discount codes on the Wholesale Portal.  

5. STOCK AVAILABILITY

5.1 On occasions we may not be able to complete large orders as quickly as we would like due to a shortage of stock. If this occurs we will contact you and let you know a revised shipment date and you will be refunded for any unavailable items. Please note, your contract of sale is only activated once your order has been dispatched.  

6. SHIPPING

6.1 We will try and process your order as soon as possible and endeavour to dispatch all deliveries within two to three working days but during busy seasonal periods this can take a little longer. 


 6.2 We offer free shipping in the UK on orders over £250. For orders below £250 our shipping costs are £10. 


 6.3 For orders outside the UK please email sales@ancientandbrave.earth with details of your proposed order and we will get back to with our best shipping quote or let us know if you have a preferred shipper. 


 6.4 When ordering products from the Site for delivery outside of the UK you may be subject to import duties and taxes which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you as we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country so you should contact the local customs office for further information. 


 6.5 Any products shipped internationally from the UK may also be subject to opening and inspection by customs authorities so we cannot guarantee that the packaging of the products will be free from signs of tampering.    

7. OWNERSHIP OF THE PRODUCTS

7.1 Ownership of the product will pass to you once we have delivered the item to you (either directly or leaving in a safe place). When a product has been delivered, the risk of damage to or loss of the item passes to you. 


 7.2 When ordering any products from our Site you are considered to be the importer of record and so will be obliged to comply with all laws and regulations of the country in which the products are received. Please be aware that United Kingdom consumer protection laws may not apply. 


7.3 Once you have received your order from us, any products sold to your customers puts your business as the seller on record. At this point, it is up to you/your business to decide whether the product is refundable or replaceable as per your own terms and conditions.  

8. REFUNDS & RETURNS

8.1 If any part of your order has arrived damaged or there is a fault please contact us as soon as possible after receipt of the order at sales@ancientandbrave.earth


 8.2 You will be given the option to have the item replaced (if available) or to be refunded through the payment method used by you when purchasing the goods. Replacements and refunds will be issued upon our receipt of the returned goods. 


8.3 If you are returning a product it must be returned in its original condition with all packaging and documentation. You are responsible for the return package and all associated shipping costs. The items need to be received back to us within 28 days of receipt of the order by you. We do advise that you use a signed for and tracking service in case the parcel (for whatever reason) fails to reach us. 


 8.4 We will use all reasonable efforts to issue a refund within 10 working days but, in any event, no later than 30 calendar days after receipt of the returned goods. 


 8.5 We regret that additional costs such as delivery charges (express or otherwise), any customs, import duties or taxes (on deliveries outside of the United Kingdom) cannot be refunded. 

9. CANCELLATION

9.1 You can cancel your order at any time prior to your order being processed. Please be aware that orders are usually processed on the same day they are received. Please email sales@ancientandbrave.earth with your details and order reference number. 


 9.2 In the event the order has been processed and dispatched we may be unable to cancel your order.   

10. MARKETING

10.1 We have images and product information available for your download and use. If you require additional materials please contact us at sales@ancientandbrave.earth


10.2 You are responsible for all marketing of the products and the content used on your site or in your store or other marketing materials. 


10.3 You are free to promote our products on your own website as detailed to us but please note that we do not allow sales on other third-party sites that we have not approved. For the avoidance of doubt we do not allow sales on sites such as Amazon or Ebay.   

11. TERMINATION

We have approved your application as a Wholesaler based on the information you have provided to us. We reserve the right to terminate this contract at any time in the event that we believe you are in breach of any of these Terms.

12. LAW AND JURISDICTION

These Terms and the relationship between you and us shall be governed by and construed in accordance with the Law of England and Wales and both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.